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GARCÍA BOBADILLA , Luis María

Last name: GARCÍA BOBADILLA

First name: Luis María

August 3, 2018 (v1)

Publication

Metadata-only

Propuesta de contructos para el análisis de los espacios físicos de los establecimientos de atención al público en el sector servicios: aplicación empírica en la oficina de banca

García Bobadilla, Luis María Reinares Lara, Pedro Cossío Silva, Francisco José (Coordinador)

This work is part of the contributing theories concerning space or physical environment of customer service establishments. New constructs are defined here, such as "store" versus "office" and "ES+" (experiential space +) versus "ES-"(experiential space -). These constructs create axes which can be used for plotting all kinds of sales or public...

Uploaded on: March 27, 2023