MENDLING , Jan

Process mining aims at discovering processes by extracting knowledge from event logs. Such knowledge may refer to different business process perspectives. The organisational perspective deals, among other things, with the assignment of human resources to process activities. Information about the resources that are involved in process activities...

Business Process Management Systems (BPMS) facilitate the execution of business processes by coordinating all involved resources. Traditional BPMS assume that these resources are independent from one another, which justifies a greedy allocation strategy of offering each work item as soon as it becomes available. In this paper, we develop a...

Complex technical systems, industrial systems or infrastructure systems are rich of customizable features and raise high demands on quality and safety-critical aspects. The activities to create complete, valid and reliable planning and customization process data for a product deployment are part of an overarching engineering process that is...

Human resources are of central importance for executing and supervising business processes. An optimal resource allocation can dramatically improve undesirable consequences of resource shortages. However, existing approaches for resource allocation have some limitations, e.g., they do not consider concurrent process instances or loops in...

Agile processes depend on human resources, decisions and expert knowledge, and they are especially versatile and comprise rather complex scenarios. Declarative, i.e., rule-based, process models are wellsuited for modelling these processes. Although there are several mining techniques to discover such declarative process models from event...

European Union FP7/2007-2013 / 318275 (GET Service)

Information sources providing real-time status of physical objects have drastically increased in recent times. So far, research in business process monitoring has mainly focused on checking the completion of tasks. However, the availability of real-time information allows for a more detailed tracking of individual business tasks. This...

Automated process discovery is a technique that extractsmodels of executed processes from event logs. Logs typically include information about the activities performed, their timestamps and the resources that were involved in their execution. Recent approaches to process discovery put a special emphasis on (human) resources, aiming at...

Logistics processes have some characteristics which are fundamentally challenging from a business process management perspective. Their execution usually involves multiple parties and information exchanges and has to ensure a certain level of exibility in order to respond to unexpected events. On the level of monitoring, potential...

Process mining aims at discovering processes by extracting knowledge about their different perspectives from event logs. The resource perspective (or organisational perspective) deals, among others, with the assignment of resources to process activities. Mining in relation to this perspective aims to extract rules on resource assignments for...

Large engineering processes need to be monitored in detail regarding when what was done in order to prove compliance with rules and regulations. A typical problem of these processes is the lack of control that a central process engine provides, such that it is di cult to track the actual course of work even if data is stored in version...

Flexible business processes can often be modelled more easily using a declarative rather than a procedural modelling approach. Process mining aims at automating the discovery of business process models. Existing declarative process mining approaches either suffer from performance issues with real-life event logs or limit their expressiveness to...

Plenty of activities in many business contexts must be performed collaboratively, e.g., in a hospital or when organising a conference. Tasks such as team composition and allocation are usually performed manually and on the ground of limited criteria such as individual skills, a.o. because adequate automatic support is missing. This paper...

Resource Assignment Language (RAL) is a language for the selection of organisational resources that can be used, for example, for the assignment of human resources to business process activities. Its formal semantics have allowed the automation of analysis operations in several phases of the business process lifecycle. RAL was designed...

Timely identifying flight diversions is a crucial aspect of efficient multi-modal transportation. When an airplane diverts, logistics providers must promptly adapt their transportation plans in order to ensure proper delivery despite such an unexpected event. In practice, the different parties in a logistics chain do not exchange real-time...

Finding human resources with the required set of skills, experience, and availability to execute an activity at a specific moment, is a socio-technical challenge for enterprises that use business-process aware systems. On an intra-organizational level, there exists an increasing body of knowledge for automated human-resource management....

European Union's Seventh Framework Programme (FP7/2007-2013) - grant agreement 318275 (GET Service)

Complex technical systems, industrial systems or infrastructure systems are rich of customizable features and raise high demands on quality and safety-critical aspects. To create complete, valid and reliable planning and customization process data for a product deployment, an overarching engineering process is crucial for the successful...

The business process (BP) resource perspective deals with the management of human as well as non-human resources throughout the process lifecycle. Although it has received increasing attention recently, there exists no graphical notation for it up until now that is both expressive enough to cover well-known resource selection conditions and...

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In Business Process Management Systems, human resource management typically covers two steps: resource assignment at design time and resource allocation at run time. Although concepts like rolebased assignment often yield several potential performers for an activity, there is a lack of mechanisms for prioritizing them, e.g., according to their...

To determine whether strategic goals are met, organizations must monitor how their business processes perform. Process Performance Indicators (PPIs) are used to specify relevant performance requirements. The formulation of PPIs is typically a managerial concern. Therefore, considerable effort has to be invested to relate PPIs, described by man...

Business Process Management is a boundary spanning discipline that aligns operational capabilities and technology to design and manage business processes. The Digital Transformation has enabled human actors, infor mation systems, and smart products to interact with each other via multiple digital channels. The emergence of this hyper-connected...

Blockchain technology offers a sizable promise to rethink the way interorganizational business processes are managed because of its potential to realize execution without a central party serving as a single point of trust (and failure). To stimulate research on this promise and the limits thereof, in this article, we outline the challenges and...