PEDRINACI , Carlos

Nowadays, service trading over the Web is gaining momentum. In this highly dynamic scenario, both providers and consumers need to formalize their contractual and legal relationship, creating service level agreements. Although there exist some proposals that provide models to describe that relationship, they usually only cover technical aspects,...

As the use of services available on the Web is becoming mainstream, contracts and legal aspects of the relationship between providers and consumers need to be formalized. However, current proposals to model service level agreements are mostly focused on technical aspects, do not explicitly provide semantics to agreement terms, and do not follow...

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