POGGI S.

The paper proposes an approach for estimating the impact of sale losses in supermarkets by creating models able to quantify the effect of logistics and organization on customer satisfaction. The authors included a conceptual model for reproducing the different aspects related to this problem.

ICAMES2004, ENSO, Bogazici University, Istanbul

This paper presents a modelling approach for mapping cyber defence issues with respect to heterogeneous networks; the research is devoted to develop an agent-driven simulation environment able to analyse this problem considering different layers including CIS capabilities, operational issues, system architecture, management processes and human...