Design and engineering of value-driven Smart PSS for manufacturing companies: Design risk anticipation with sPS2Risk Framework
- Others:
- École des Mines de Saint-Étienne (Mines Saint-Étienne MSE) ; Institut Mines-Télécom [Paris] (IMT)
- Institut Henri Fayol (FAYOL-ENSMSE) ; École des Mines de Saint-Étienne (Mines Saint-Étienne MSE) ; Institut Mines-Télécom [Paris] (IMT)-Institut Mines-Télécom [Paris] (IMT)
- Département Génie mathématique et industriel (FAYOL-ENSMSE) ; Ecole Nationale Supérieure des Mines de St Etienne (ENSM ST-ETIENNE)-Institut Henri Fayol
- Laboratoire d'Informatique, de Modélisation et d'Optimisation des Systèmes (LIMOS) ; Ecole Nationale Supérieure des Mines de St Etienne (ENSM ST-ETIENNE)-Centre National de la Recherche Scientifique (CNRS)-Université Clermont Auvergne (UCA)-Institut national polytechnique Clermont Auvergne (INP Clermont Auvergne) ; Université Clermont Auvergne (UCA)-Université Clermont Auvergne (UCA)
- Département Génie de l'environnement et des organisations (FAYOL-ENSMSE) ; Institut Henri Fayol-Ecole Nationale Supérieure des Mines de St Etienne (ENSM ST-ETIENNE)
- Institut de Recherche sur le Cancer et le Vieillissement (IRCAN) ; Université Nice Sophia Antipolis (1965 - 2019) (UNS)-Institut National de la Santé et de la Recherche Médicale (INSERM)-Centre National de la Recherche Scientifique (CNRS)-Université Côte d'Azur (UCA)
Description
Digital servitization has emerged over the last years, at the convergence between digital- and service-oriented business strategies, leading manufacturing companies to transform their business models through the adoption of so-called Smart PSS (Smart Product-Service-Systems). As a contribution to the relatively recent scientific literature on Smart PSS design, this paper presents a framework for the design and engineering of Smart PSS offers, based on a value-driven approach. The added-value of the framework is notably to integrate (i) a smart PSS prototyping approach associated with (ii) a risk management process, all along the design process. When a manufacturing company has to shift from a 'product-centric' to a 'Smart PSS' business model, sPS2Risk Framework helps decision-makers anticipating and mitigating key innovation risks. The paper presents the generic framework and its experimentation for an industrial case study, in the heating appliance sector.
Additional details
- URL
- https://hal-emse.ccsd.cnrs.fr/emse-04322640
- URN
- urn:oai:HAL:emse-04322640v1
- Origin repository
- UNICA