Improving performance with Six Sigma: a case study of an aeronautics SME

Description

Although continuous improvement methodologies to enhance quality are virtually indispensable in aeronautics, Six Sigma (6s) implementations are scarce and all too often unsatisfactory. The literature shows that not having a model for achieving the targets may doom 6s to failure. Our objective is to study the applicability of 6s in aeronautics SMEs and identify the main success factors and obstacles to its implementation. Action Research is followed in an aeronautical SME supplier, where DMAIC is applied to a 6s project. The findings suggest that success/failure depends on key factors, such as team commitment, the availability of resources and previous training.

Abstract

Ministerio de Economía y Competitividad (España) DPI2009-11148

Abstract

Junta de Andalucía P08-SEJ-03841

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