Published October 9, 2017
| Version v1
Publication
A System Dynamics Approach to Web Service Capacity Management
Description
This paper presents a dynamic simulation model
applied within the field of web services capacity management.
The main purpose of the model is to help manage the web
services capacity that providers assign their customers
accordingly so as to ensure the fulfillment of the Service Level
Agreements (SLAs) established.Therefore, the model allows for
the analysis of the effects of different web services capacity
management polices on the service performance and on the
penalties to be assumed by providers for non-compliance with
the response times agreed with their customers. The main aims
of the sensitivity analysis carried out in the case study of this
research paper are as follows: (1) to assess the fulfillment of
the SLAs according to the web service capacity contracted by
the customer, (2) to determine the lowest web service capacity
and those capacity management parameters that ensure that
the actual service performance is the one that has been agreed
on (3) to evaluate the penalties that the web service provider
should assume for non-compliance with response times.
Abstract
Ministerio de Educación y Ciencia TIN2007-67843-C06-04Additional details
Identifiers
- URL
- https://idus.us.es/handle/11441/65098
- URN
- urn:oai:idus.us.es:11441/65098