Emphasizing Dysfunctional Group Dynamics in Collaboration Personas: Specification of an Approach

Comparing Collaboration Personas and Individual Personas for the design and evaluation of collaboration software, Judge, Matthews, and Whittaker (2012) found that practitioners preferred collaboration personas, but required that the method put more emphasis on problematic or dysfunctional group dynamics. Because Judge et al. only outlined a possible approach to meet this requirement, we decided to contribute to the specification of the approach. We here report the first steps of this specification work.