LÓPEZ VALPUESTA , Lourdes

El trabajo que se presenta en las páginas siguientes ha sido fruto de un Convenio de Colaboración entre el Ayuntamiento de Sevilla, a través de la Delegación de Economía e Innovación, la Asociación Empresarial de Hostelería de Sevilla y la Universidad de Sevilla. El origen de esta colaboración ha sido el interés común del Ayuntamiento de...

The changes that have come about at airports in recent decades in the areas of security, deregulation, and technological advances have affected both airport management and the passenger experience at airport facilities. In addition, all around the world, the airport sector has been struck by the COVID-19 pandemic during 2020 and 2021. Using a...

Driving offences can cause road accidents with serious outcomes and are a topic where differences in attitudes and behaviour can be found between sexes. While men are more prone to taking risks and, statistically, are involved in a greater number of traffic accidents, even today, sex stereotypes persist with women regarded as worse drivers. To...

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This research note seeks to provide the most detailed analysis yet of passenger behaviour towards the airport catering industry. With the broadest sample to date among similar studies, namely 37,000 passengers surveyed at 8 different airports with 38 explanatory variables, a large number of conclusions have been drawn. The most important of...

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This article analyzes the struggle between traditional travel agencies and airlines to gain control of the Spanish airline services market. Also analyzed is the strong emergence of a third player, online travel portals that act as online travel agencies. We use a multinomial logit model to study the influence of 27 socio-economic factors and...

In the last few decades, changes in consumer habits have been observed in household economies. These habits now focus on large retail chains and shopping centers out-of-town rather than independent retailers sited, for the most part, in shopping districts or in the town center. One factor in this trend is the retailer's accessibility to the...

This paper uses a large database of approximately 37,000 passengers and three different estimates to analyse the characteristics of the frequent flyer and the differences between frequent flyers and occa- sional flyers. The results show that frequent flyers are middle-aged men with a high level of education who take domestic flights for...

In a market characterized by gigantism and the trend toward the Las Vegas resort concept, our paper seeks to analyze passenger satisfaction when faced with the dilemma of a wider array of facilities and services, but at the cost of a cruise "en masse". A sample of 105 thousand passenger ratings of 134 vessels and 9 different cruise brands...

The need for airports to optimise space and the need for airlines to bring down their operating costs favours the use of self-service technologies in services provided to passengers and at check-in, specifically. Checking in online and at kiosks in the airport is gaining ground on the use of the airline checkin desk. The objective of this paper...

Despite the fact that charter flights have become a hybrid model between the low-cost carriers and the network carriers, the charter passenger's profile presents important differences from those of the passengers of the other two types of airline. This article analyses those differences. The authors use a multinomial logit model and a...

Some features of the low-cost carrier (LCC) management model, such as quick turnaround times, the use of uncrowded airports and expediting check-in processes should have a favourable knock-on effect on their passengers' waiting times at the airport. This article seeks to quantify these possible savings in the low-cost model compared to...

Este artículo ofrece una revisión de la literatura nacional e internacional que aborda las principales ventajas, sobre todo divulgativas, junto a los inconvenientes de los estudios de impacto económico aplicados al sector portuario. Con este punto de partida, se define un ámbito óptimo de aplicación de los mismos, alejado de excesos pasados, ya...

A lo largo de la historia, generalmente, salvo raras excepciones, ha existido una tutela de las Administraciones Públicas sobre el sector portuario. Esta intervención se ha justificado por la existencia de ciertos fallos del mercado (rendimientos crecientes, bienes públicos, externalidades o selección adversa entre otros) que impiden que el...

This paper provides a new approach to evaluating the influence on passenger F&B consumption and expenditure of terminals that approximate to the concept of an airport shopping mall. Using a broad database of 37,226 passengers interviewed at eight different Spanish airports, including two Spanish hub airports, Madrid-Barajas and Barcelona, with...