En el desarrollo de este trabajo abordaremos la relación existente entre los conceptos de valor para el consumidor, de satisfacción y fidelidad. Esto nos permitirá entender el concepto y el funcionamiento de un programa de fidelidad. Finalizaremos describiendo los diferentes programas de fidelidad que hemos encontrado en España y realizando una...
-
April 22, 2019 (v1)PublicationUploaded on: March 27, 2023
-
April 11, 2023 (v1)Publication
El objetivo de este trabajo consiste en analizar las causas que pueden motivar la sustitución de una persona en la alta dirección de la empresa (presidente, consejero delegado o director general). En primer lugar, se pretende replicar un artículo anterior, analizando la relación entre rendimiento previo y rotación directiva. En segundo lugar,...
Uploaded on: April 14, 2023 -
March 12, 2024 (v1)Publication
The relationship between managerial change and strategic change is a complex issue that challenges our understanding of how firms react to their business environment. In this study, we analyse the influence of the management team and more specifically their knowledge and capabilities in the process of strategic change. To do so, we delve deeper...
Uploaded on: March 14, 2024 -
December 15, 2023 (v1)Publication
Ministerio de Economía y Competitividad (MINECO). España ECO2017-84364-R
Uploaded on: December 17, 2023 -
February 3, 2020 (v1)Publication
Bajo la perspectiva del VI programa marco de fomento de la investigación de la Unión Europea, parece conveniente evaluar el grado de colaboración existente entre los diferentes centros de investigación. Por ello, este trabajo pretende analizar la cooperación que tiene lugar en el área de las ciencias sociales por parte de los investigadores...
Uploaded on: December 4, 2022 -
March 12, 2024 (v1)Publication
Purpose – The purpose of this paper is to know how strategic change processes unfold over time and their potential consequences for firms. The study has two main objectives: to identify the actors involved; and to analyze the sequences of changes when a firm experiences strategic change. Design/methodology/approach – To know the temporal...
Uploaded on: March 14, 2024 -
December 15, 2023 (v1)Publication
The important links that are formed between tourist destinations and the airline industry are evident in the previous literature. These links are active in both directions. The characteristics and the policies of tourist destinations can affect such relevant aspects as the organization of airline route networks, the inauguration of new routes...
Uploaded on: December 17, 2023 -
February 7, 2024 (v1)Publication
Total quality management (TQM) and corporate social responsibility (CSR) arerelevant management philosophies and frameworks that organisations use to helpgenerate a sustainable competitive advantage. This contribution aims to study theinfluence of TQM social factors (leadership and human resource) and TQMtechnical and strategic factors ...
Uploaded on: February 11, 2024 -
December 15, 2023 (v1)PublicationBarroso Castro, Carmen Domínguez de la Concha-Castañeda, Marta Rodríguez Serrano, María de los Ángeles
Drawing from the resource-based view of the firm, Penrosean theory, and the resource dependence theory, it is argued in this study that the characteristics of directors are key factors for achieving the resources that listed SMEs will require to develop innovation, a scenario that often highlights the necessary replacement of the founding board...
Uploaded on: December 17, 2023 -
December 15, 2023 (v1)PublicationBarroso Castro, Carmen Domínguez de la Concha-Castañeda, Marta Rodríguez Serrano, María de los Ángeles
This study examines the effects of board capital on small andmedium enterprise (SME) growth speed using a robust regres-sion model, in a sample of the every firm listed on the MAB(alternative Spanish stock market). We adopted the resource-based view (RBV), the resource dependency perspective, andthe Penrosean theory to argue that...
Uploaded on: December 17, 2023 -
September 14, 2020 (v1)Publication
The aim of this project is to facilitate the contact between Universidad and Firms, using a web which let to firms select themes in order to be developed in Graduated Finish Work in the Faculty of Economics and Business Sciences of the University of Seville. To do so, are raised the following actions: organizing different...
Uploaded on: December 4, 2022 -
April 22, 2019 (v1)Publication
This study aims to explore what directors do on the board, to what extent the processes occurring in the board allow the sharing and integrating of the existing knowledge, thus facilitating the board members' contributions to strategy. We adopt the view that the internal board processes increase the impact of the cognitive resources on board...
Uploaded on: March 27, 2023 -
May 26, 2017 (v1)PublicationDomínguez de la Concha-Castañeda, Marta Casillas Bueno, José Carlos (Coordinador) Castellanos Verdugo, Mario (Coordinador)
There exists a lot of controversy about the actual ability of managers to influence their business. In this situation, the analysis of the consequences of managerial changes regarding the strategy of the company can help to clarify this debate. In this paper, an exploratory analysis is made of the history of the company Telepizza from 1992 to...
Uploaded on: March 27, 2023 -
April 11, 2023 (v1)PublicationDomínguez de la Concha-Castañeda, Marta Martínez Torres, María del Rocío Revilla Camacho, María Ángeles
En el interior de las organizaciones existe una serie de grupos minoritarios, dentro de los cuales destacamos a la mujer, que se encuentran con serias dificultades para poder desarrollarse en la organización y ascender en el nivel jerárquico de las mismas. Esto se hace más patente, si cabe, en el sector financiero español, donde las mujeres se...
Uploaded on: April 14, 2023 -
June 15, 2018 (v1)Publication
El objetivo de este trabajo consiste en analizar las consecuencias que conlleva la sustitución de un miembro de la alta dirección (presidente, consejero delegado o director general) en la organización. En primer lugar, se analizará la relación que existe entre la rotación del directivo y el rendimiento de la empresa, tratando de dar soporte...
Uploaded on: March 27, 2023 -
March 11, 2024 (v1)Publication
Research Question/Issue:This study analyses the form of the board-TMT interaction and the firm's level of strategicchange. Relatedly, we explore the premise that there needs to be a good fit between the board of directors and the topmanagement team to effectively bring about strategic change.Research Findings/Insights:Using archival data from a...
Uploaded on: March 13, 2024 -
January 10, 2024 (v1)Publication
Aunque la lealtad del consumidor ha sido ampliamente investigada, pocos estudios abordan los roles del valor y la satisfacción del cliente. Siendo necesario un marco teórico sólido para explicar y promover las relaciones entre empresas y clientes. Este estudio pretende contribuir a comprender el origen y el efecto del concepto de lealtad en las...
Uploaded on: January 12, 2024 -
March 30, 2020 (v1)Publication
El objetivo de este trabajo consiste en analizar las causas y consecuencias que puede implicar la rotación en la alta dirección (presidente, consejero delegado y director general). En primer lugar, se analizará la relación que existe entre el rendimiento de la empresa anterior al cambio y la rotación del directivo. Con ello, se pretende...
Uploaded on: March 27, 2023 -
January 25, 2024 (v1)Publication
The objective of this paper is to analyse whether the knowledge, experience and capabilities of the board of directors aid the expansion of growth-oriented SMES. The sample consists of 200 board members of 32 firms listed on Spain's alternative investment market. Our results show that average board tenure, educational level and CEO experience...
Uploaded on: January 27, 2024 -
July 3, 2020 (v1)Publication
En el curso 2016-17 comenzamos un proyecto piloto para conectar el desarrollo de los Trabajos Fin de Estudios (TFE) de la Facultad de Ciencias Económicas y Empresariales (Universidad de Sevilla) con la economía real. Aunque empezamos contactando únicamente con empresas, en la actualidad el proyecto abarca un amplio conjunto de...
Uploaded on: December 4, 2022 -
September 22, 2017 (v1)Publication
El objetivo de este proyecto es poner en contacto los intereses de las empresas con los temas a desarrollar en un trabajo fin de grado (TFG) en la Facultad de Ciencias Económicas y Empresariales de la Universidad de Sevilla. Para ello, se diseña una web que facilite la solicitud de los temas que puedan interesar a las empresas. Una vez...
Uploaded on: March 27, 2023